Payment and dispatch


The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

Warenwert ab 100 €

Für das Inland gilt, dass ab 100,00 EUR inkl. MwSt.-Warenwert von uns frei Haus geliefert wird, d. h. ohne Porto- und Verpackungskostenpauschale.

Warenwert bis 99,99 €

Bei einem Warenwert bis 99,99 EUR inkl. MwSt. berechnen wir einen Porto- und Verpackungskostenpauschale von 5,00 EUR inkl. MwSt.

Warenwert unter 25 €

Liegt der Warenwert unter 25,00 EUR inkl. MwSt., beträgt die Porto- und Verpackungskostenpauschale 10,00 EUR inkl. MwSt. und enthält einen Kleinmengenzuschlag von 5,00 EUR inkl. MwSt.



Aufgrund des hohen Transport- und Verpackungskostenaufwandes wird bei einigen Produkten eine zusätzliche Pauschale pro Auftrag erhoben, dies ist jeweils bei den davon betroffenen Produkten vermerkt.

From a order value of 100,00 € onwards, we deliver shipments free of cost.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Sperrgüter werden per Spedition versendet.

Bulky goods are marked as such in the item description.


Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):



If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:


Bulky goods are marked as such in the item description.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via SEPA direct debit
Payment via SEPA corporate direct debit
Payment via credit card
Payment via PayPal
Payment by invoice
Payment via Sofortüberweisung [immediate transfer]
-  Payone


In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Payment via SEPA direct debit
Payment via SEPA corporate direct debit
Payment via credit card
-  Payment via PayPal
Payment via Sofortüberweisung [immediate transfer]
Payone
 


Further details on payment

 

The invoice amount is to be settled at the time of payment on invoice within 14 days.

In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.

The automatic debit transfer process takes place in conjunction with the conclusion of the respective contract.
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.